What Customers Need to Know About Large Water Losses in Their Homes

What Customers Need to Know About Large Water Losses in Their Homes

As we approach summer, we are starting to hear the emergency calls that start with “I came home to find…”. It may be that a faucet was left on and ran for an extremely long time. May the toilet never quite finished flushing while you were away. Some smaller plumbing leaks become quite large if no one is there to see them for a while. Some larger losses also occur when people are home. Maybe a water heater burst. Those older models hold a LOT of water. Maybe you have a front-loading washer, and the door popped open while running. In any case, when large amounts of water are spilled in your home, you need help right away. Okay, here's what homeowners (customers) need to know about dealing with large water losses in their homes: 

Understanding and Protecting Yourself from Sewage Backups

Understanding and Protecting Yourself from Sewage Backups

As the weather warms, we are seeing more instances of water damage from sewage or septic backups in the home. Not only is this a very unpleasant source of damage, but it is also extremely hazardous due to the contaminants in the water coming back from your septic system or sewage lines. Since this is a very undesirable situation, read on to learn more about how to protect your home from this type of loss and what to do if it does happen to you. 

Holiday Cooking Safety

Holiday Cooking Safety

Holidays are a time for gathering and celebrating, and food often plays a central role. There was a recent story in the news about a couple who died in their Roswell apartment due to an unattended cooking fire. Cooking fires are the most common source of household fires today so here are some essential safety tips to keep in mind while cooking a feast for friends and family during the holidays.

Fire Safety Preparedness for Your Home and Family

Fire Safety Preparedness for Your Home and Family

October is Fire Prevention Month. We are going to take this opportunity to review key steps you need to take to keep your family and friends protected from the risk of injury or worse from a household fire. There are millions of household fires each year. These fires result in fatalities and injuries that affect children and elderly adults the most. Property damage includes the home, personal belongings and financial hardship. According to the National Fire Prevention Association, house fires caused $6.9 billion in property damage in a five-year period. Common causes of household fires are cooking, heating equipment, electrical malfunctions and smoking. Ways to protect your home and family from this include the steps recommended here.

Common Weather Complaints and How to Protect Your Home from Them

Common Weather Complaints and How to Protect Your Home from Them

Did you know there is a holiday called Weather Complaint Day? We hear people complaining about weather related issues almost every day of the year so never thought about a single day dedicated to this. Weather can be a topic of endless discussion, and often, it's the source of many complaints. The most common complaints are extreme heat, freezing temperatures, too much or too little rain and sudden, unexpected weather changes.