Work Performed by ServiceMaster of Gwinnett / ServiceMaster 5 Points
When your AC is working overtime in the summer heat, the last place you expect a water leak is inside your bathroom ceiling.
Homesite Insurance residential customer in Athens, GA
This customer experienced water damage in her bathroom after her HVAC leaked and Homesite Insurance sent ServiceMaster 5 Points to help.
But that’s exactly what happened to this Athens property...
The HVAC condensation line backed up in the attic,
sending water straight down into the bathroom structure below.
Hidden leaks like this can quietly pool behind drywall, soaking insulation and framing long before you ever see a drip.
Our crew immediately jumped into action.
Carefully removed the saturated ceiling materials,
and cleaned and sanitized the bathroom.
Treated the affected areas with antimicrobial to prevent rot and mold.
Set up industry-standard structural drying equipment.
The property is officially dry, safe, and ready for a seamless repair. No guesswork, no lingering moisture.
AC headaches shouldn't turn into structural nightmares. We're on call 24/7 to protect your peace of mind this summer.
Thank you, Homesite Insurance, for allowing us to help your Athens customer with her water damage to her home.
When a basement ceiling turns into a waterfall...
USAA Insurance residential customer in Athens, GA
These customers experienced water damage in their home after a pipe burst in the basement ceiling and USAA Insurance sent ServiceMaster 5 Points to help.
These homeowners faced a major surprise: a broken pipe hiding right above their basement living room ceiling.
Water spreads fast, soaking drywall, flooring, and furniture in minutes.
Our team jumped straight into action! Step 1: Carefully remove the damaged ceiling drywall to expose the structure.
Step 2: Protect the living space below.
We don't just dry what you can see.
We ensure the hidden framing inside the ceiling and walls is completely dry to prevent rot and mold.
From chaotic ceiling burst to structured structural drying. We look out for your home, so you don't have to stress.
Thank you, USAA Insurance, for allowing us to assist your Athens customers with their water damage to their home.
The mystery stain...
Residential carpet cleaning in Greensboro, GA
This customer needed her carpet cleaned.
You didn't spill coffee. You didn't drop makeup. But there it is—right in the middle of the bedroom carpet.
Instead of covering it up with a rug, this homeowner called in the pros at ServiceMaster 5 Points.
Different stains require different chemistry. Scrubbing a mystery spot can actually lock it into the fibers forever. We used our specialized, fiber-safe solutions to break it down safely.
Boom. Vanished!
No more mystery, just beautifully restored carpet.
Don't live with the mystery. Let us handle the tough spots! Call us today to schedule your specialty cleaning.
Woke up to every homeowner's worst nightmare...
Homesite Insurance residential customer in Atlanta, GA
These customers experienced water damage in their crawlspace after a water main broke and Homesite Insurance sent ServiceMaster of Gwinnett to help.
a broken main water line in the front yard. Look where it ended up...
Yep, straight into the crawlspace.
Total disaster mode activated.
Enter the pros!
ServiceMaster swooped in, to mitigate water damage, and save the home.
Crawlspace is officially dry and safe again!
Thank you, Homesite Insurance,
for allowing us to assist your Atlanta customers
with their water damage restoration.
Preparing the sanctuary for a meaningful weekend.
Monroe First Church carpet cleaning in Monroe, GA
ServiceMaster 5 Points was proud to be able to clean the carpets for this beautiful church.
Nothing beats those fresh carpet lines.
There is a specific level of care required to maintain high-traffic community spaces.
We recently spent some time refreshing the carpets in this beautiful Monroe church.
Deep cleaned and refreshed. We’re honored to help keep this space looking its best for the congregation.
No "before" photo needed when the "after" looks this bright.
Even so, for those that love to see stain removal, the office spills were cleaned too.
One of our favorite parts of the job? Helping our local community shine.
Thank you, Monroe First Church, for allowing us to keep this beautiful church clean, bright, and ready for doors to open.
It started with a small damp spot in the bedroom closet…
Auto Owners residential customer in Lawrenceville, GA
This customer experienced water damage in her home after a bathtub drain leaked and Auto Owners Insurance sent ServiceMaster of Gwinnett to help.
A hidden bathtub drain leak managed to find its way into the closet and bedroom flooring.
Fast action is the key to preventing mold.
Our team stepped in to extract the moisture,
remove affected materials, like this delaminated carpet,
and 2 layers of vinyl in the bathroom trapping moisture against the subfloor.
Professional-grade drying equipment was set up
to dry the subfloor.
At ServiceMaster, we don't just dry the surface
we ensure the structure is sanitized
and back to dry standards.
From "Soggy" back to "Solid."
Water damage is stressful, but the mitigation doesn't have to be. We’ve got the bathroom, bedroom and closet back on track for repairs.
Thank you, Auto Owners Insurance, for allowing us to help your Lawrenceville customer with her water damage to her home.
It’s amazing how much light a clean rug and chair bring to a room.
Residential upholstery cleaning in Athens, GA
These customers needed their upholstery cleaned.
This deep cleaning revealed their original, cheery glow.
Over time, everyday use creates a coat of dirt that changes the fabric color or even dulls the pattern in the weave.
We stop noticing—until it’s restored.
This chair went from stained to bright and beautiful.
By lifting deep-set grime and targeting stubborn spots, we brought back the original vibrance of the fabric.
As always, our deep upholstery cleaning isn’t done
until we hit the frame!
A simple dishwasher overflow turned into a multi-room emergency.
Travelers Insurance residential customer in Atlanta, GA
This customer experienced water damage in his home after a dishwasher leaked and Travelers Insurance sent ServiceMaster of Gwinnett to help.
Water travels fast!
It’s already moved from the kitchen to the bedroom and bathroom through the living room.
The ServiceMaster team is on-site and ready to work. Mitigation started right away to prevent mold growth.
We don't just dry the surface. We're pulling moisture out of the structure itself.
Don't wait for the mold to start.
When the overflow happens, call the experts.
Thank you, Travelers Insurance, for allowing us to assist your Atlanta customer with mitigation of his water damage.
Now he is dried, cleaned, sanitized and ready for repairs.
Crooked Creek Baptist Church carpet and tile cleaning in Athens, GA
ServiceMaster 5 Points was proud to be able to clean the carpets and tile for this beautiful church.
Partnering with local churches to protect their most important spaces.
Even well-loved floors need a deep reset.
This removes hidden allergens and fine dust.
Regular maintenance = zero buildup.
We’re keeping this grout sealed and bright for years to come.
Consistent care makes all the difference.
Ready for the weekend!
Thank you Crooked Creek Baptist Church
for allowing us to clean your beautifully maintained church!
One loose hose... under the kitchen sink... and the whole house is affected.
Travelers Insurance residential customer in Atlanta, GA
These customers experienced water damage in their home after a water filter hose leaked and Travelers Insurance sent ServiceMaster of Gwinnett to help.
Water travels fast! From the kitchen to the living room in minutes. Our team was on-site quickly to begin professional water mitigation.
We were unable to save these floors.
Luckily, we found linoleum underneath the laminate that was able to be sanitized and saved!
Thank you, Travelers Insurance, for allowing us to assist your Atlanta customers with their water damage mitigation.
Don't wait for a leak to find you. Check the connections under your sink once a month—30 seconds could save your home from major water damage.
A load of laundry, a standard cycle, and the hum of a household running on schedule.
Travelers Insurance residential customer in Monroe, GA
This customer experienced water damage in his home after a front loading washing machine door failed during a wash cycle and Travelers Insurance sent ServiceMaster of Gwinnett to help.
Without warning, the locking mechanism failed. The door popped open mid-cycle.
Within seconds, gallons of water cascaded across the laundry room floor.
What was supposed to be a routine chore had turned into a significant water intrusion event.
The team deployed industrial-grade dehumidifiers and high-velocity air movers creating a specialized drying environment to safely pull moisture from the structure without causing secondary damage.
This story serves as a reminder that water damage is rarely just about what you see. When a major appliance fails, the water travels fast—often into the very structure of the home.
Have a professional mitigation plan in place, like this Travelers Insurance customer from Monroe.
Don't wait—if you see water where it shouldn't be, call for professional help immediately.
We can do another before & after showing stain removal
Residential upholstery cleaning in Athens, GA
This customer needed his upholstery cleaned.
and those beautiful cleaning triangles…
but be honest: When was the last time you cleaned under the cushions?
We tackle the 'hidden' grime as part of our deep cleaning process.
It’s not truly clean
until you hit the frame!
Restoring your furniture
to 'like-new' condition.
It only takes a few minutes for a relaxing soak to turn into a multi-floor disaster.
Travelers Insurance residential customer in Hoschton, GA
These customers experienced water damage in their home after a bathtub overflowed and Travelers Insurance sent ServiceMaster of Gwinnett to help.
A bathtub overflow on the 2nd floor doesn't just stay in the bathroom—gravity has other plans.
From the bathroom
to the main level den
and living room.
Water traveled and pooled behind the ceiling drywall,
eventually finding its way into the living spaces below.
Right down to the floor.
Our team arrived to track the water's path.
Our meters help us see exactly how far the moisture spread without tearing everything down first.
We used specialized drying equipment to pull moisture out of the salvageable materials,
preventing permanent warping and mold.
This Travelers Insurance customer in Hoschton is restored and ready for movie night.
From 2nd-floor overflow to a perfectly dry main level. We handled the mess so this family could get back to their routine.
It started with a puddle in the utility room... but it didn’t stay there.
Travelers Insurance residential customer in Lithonia, GA
This customer experienced water damage in her home after a water heater leaked in her basement and Travelers Insurance sent ServiceMaster 5 Points to help.
A failed water heater can release hundreds of gallons in minutes.
This unit in the basement let go, and the water traveled fast. From the utility room…
to the home gym…
to the living room. Time to call in the pros.
Our team arrived quickly. Water often hides behind baseboards and flooring.
We used professional-grade extractors to pull water from the concrete and laminate floors,
then set up a drying plan to save the structure and prevent mold growth.
Disaster avoided.
We handled the mitigation,
so this basement is safe, dry, and ready for use again.
Thank you, Travelers Insurance, for allowing us to assist your Lithonia customer with her water damage.
Ever wonder what happens when a neighbor’s water heater fails?
Auto Owners Insurance residential customer in Atlanta, GA
This customer experienced water damage in his home after a water heater leaked in the unit above his and Auto Owners Insurance sent ServiceMaster of Gwinnett to help.
This customer’s bathroom and
hallway were caught in the crossfire of a leak from the unit above.
Professional drying prevents mold before it starts!
We don't just dry what you see; we find what's hidden.
We helped this customer recover from a circumstance beyond his control.
Moving out?
Residential move out carpet cleaning in Bethlehem, GA
This customer needed her carpets cleaned before her move out inspection.
Don't leave your security deposit behind!
Moving is expensive enough.
Don't let stained carpets be the reason you lose your deposit.
We specialize in making move-out day stress-free…
by restoring those high-traffic areas and erasing the evidence of everyday life.
From the hallway to the bedrooms,
we've got you covered, like with this Bethlehem home.
Moving this month?
Give us a call!
A 'wobbly' toilet is more than just an annoyance. It’s often a sign that the wax ring has failed...
State Farm Insurance residential customer in Lawrenceville, GA
This customer experienced water damage in her home after a wobbly toilet leaked and State Farm Insurance sent ServiceMaster of Gwinnett to help.
That loose seal allowed water to seep into the subfloor and eventually through to the hallway downstairs.
Precision drying in progress. We don't just 'air it out'—we manage the environment to prevent mold.
Caught it too late? That’s what we’re here for.
Ever notice how a fresh environment changes the energy of a room? We had the honor of giving the carpet at Bethlehem First United Methodist Church a deep, professional revival.
Bethlehem First UMC carpet cleaning in Bethlehem, GA
ServiceMaster of Gwinnett was proud to be able to clean the carpets for this beautiful church to prepare for Easter services.
From the high-traffic aisles to the altar, we removed the dust and allergens to ensure the congregation had a pristine space to gather, reflect, and find peace on Easter Sunday.
A spotless sanctuary reflects the care and pride this community takes in their beautiful church.
Check out the transformation!
Is your community space ready for a refresh?
Call us for a custom quote!
A space heater fire is out in minutes...
Travelers Insurance residential customer in Lithonia, GA
This customer experienced fire and smoke damage in her home after a space heater fire and Travelers Insurance sent ServiceMaster 5 Points to help.
but the fire and smoke damage stay.
Soot travels through vents and settles everywhere.
Before ServiceMaster fire & smoke damage restoration.
After ServiceMaster fire & smoke damage restoration.
It’s not just about the charred area.
Smoke and soot are acidic and can permanently damage your walls, electronics, and upholstery if not treated immediately.
We specialize in deep-level smoke odor and soot removal to save your property.
The ServiceMaster team are experts in soot mitigation and odor neutralization.
We restore more than just your walls…
we restore your peace of mind.
See more work performed by ServiceMaster of Gwinnett and ServiceMaster 5 Points: