Work Performed by ServiceMaster of Gwinnett / ServiceMaster 5 Points

Washing machine door opened during a wash cycle causing water damage to the basement — A load of laundry, a standard cycle, and the hum of a household running on schedule.

Travelers Insurance residential customer in Monroe, GA

This customer experienced water damage in his home after a front loading washing machine door failed during a wash cycle and Travelers Insurance sent ServiceMaster of Gwinnett to help.

Front loading washer door opened during wash cycle causing water damage to the basement — Without warning, the locking mechanism failed. The door popped open mid-cycle.

Saturated carpet in living room after front loader washing machine door opened — Within seconds, gallons of water cascaded across the laundry room floor.

Wet hallway after front loading washer door opened during wash cycle — What was supposed to be a routine chore had turned into a significant water intrusion event.

Drying equipment set in living room to dry out after front loading washer door opened during wash cycle — The team deployed industrial-grade dehumidifiers and high-velocity air movers creating a specialized drying environment to safely pull moisture from the structure without causing secondary damage.

Basement living room after ServiceMaster water damage mitigation completed — This story serves as a reminder that water damage is rarely just about what you see. When a major appliance fails, the water travels fast—often into the very structure of the home.

Water on floor after front loading washer door opened during wash cycle — Have a professional mitigation plan in place, like this Travelers Insurance customer from Monroe.

Utility room floor after ServiceMaster water damage mitigation completed — Don't wait—if you see water where it shouldn't be, call for professional help immediately.

Ottoman before ServiceMaster upholstery deep cleaning — We can do another before & after showing stain removal

Residential upholstery cleaning in Athens, GA

This customer needed his upholstery cleaned before her move out inspection.

Ottoman after ServiceMaster upholstery deep cleaning — and those beautiful cleaning triangles…

Upholstered chair before ServiceMaster upholstery deep cleaning — but be honest: When was the last time you cleaned under the cushions?

Upholstered chair after ServiceMaster upholstery deep cleaning — We tackle the 'hidden' grime as part of our deep cleaning process.

Sofa before ServiceMaster upholstery deep cleaning — It’s not truly clean

Sofa after ServiceMaster upholstery deep cleaning — until you hit the frame!

Recliner sofa before ServiceMaster upholstery deep cleaning — Restoring your furniture

Recliner sofa after ServiceMaster upholstery deep cleaning — to 'like-new' condition.

A bathtub that overflowed causing water damage to this home — It only takes a few minutes for a relaxing soak to turn into a multi-floor disaster.

Travelers Insurance residential customer in Hoschton, GA

These customers experienced water damage in their home after a bathtub overflowed and Travelers Insurance sent ServiceMaster of Gwinnett to help.

Ceiling damage in living room after a bathtub overflowed — A bathtub overflow on the 2nd floor doesn't just stay in the bathroom—gravity has other plans.

Bathroom where tub overflowed causing water damage to the home — From the bathroom

Water in den chandelier after bathtub overflow on the 2nd floor — to the main level den

Water damage to hardwood floor in living room after 2nd floor bathtub overflowed — and living room.

Living room arch trim after bathtub overflowed on 2nd floor — Water traveled and pooled behind the ceiling drywall,

Living room arch trim after 2nd floor bathtub overflowed — eventually finding its way into the living spaces below.

Den quarter round damage after 2nd floor bathtub overflowed — Right down to the floor.

Damaged drywall removed by ServiceMaster from living room ceiling after 2nd floor bathtub overflow — Our team arrived to track the water's path.

Damaged ceiling drywall and hardwood flooring removed by ServiceMaster after 2nd floor bathtub overflowed — Our meters help us see exactly how far the moisture spread without tearing everything down first.

ServiceMaster set air movers to dry floor and ceiling in den after 2nd floor bathtub overflow — We used specialized drying equipment to pull moisture out of the salvageable materials,

ServiceMaster set drying equipment in den after 2nd floor bathtub overflow — preventing permanent warping and mold.

Living room after ServiceMaster water damage restoration — This Travelers Insurance customer in Hoschton is restored and ready for movie night.

Den walls and floor after ServiceMaster water damage restoration completed — From 2nd-floor overflow to a perfectly dry main level. We handled the mess so this family could get back to their routine.

Water heater burst causing water damage to basement — It started with a puddle in the utility room... but it didn’t stay there.

Travelers Insurance residential customer in Lithonia, GA

This customer experienced water damage in her home after a water heater leaked in her basement and Travelers Insurance sent ServiceMaster 5 Points to help.

Water on basement floor after water heater burst — A failed water heater can release hundreds of gallons in minutes.

Basement utility room floor after water heater burst — This unit in the basement let go, and the water traveled fast. From the utility room…

Gym laminate floor after water heater burst — to the home gym…

Living room laminate floor after water heater burst — to the living room. Time to call in the pros.

ServiceMaster water extraction in gym — Our team arrived quickly. Water often hides behind baseboards and flooring.

ServiceMaster water extraction in utility room after water heater burst — We used professional-grade extractors to pull water from the concrete and laminate floors,

ServiceMaster drying equipment in living room — then set up a drying plan to save the structure and prevent mold growth.

Utility room after ServiceMaster water damage mitigation completed — Disaster avoided.

Utility room floor after ServiceMaster water damage mitigation completed — We handled the mitigation,

Gym floor after ServiceMaster water damage mitigation completed — so this basement is safe, dry, and ready for use again.

Gym floor after ServiceMaster water damage mitigation completed — Thank you, Travelers Insurance, for allowing us to assist your Lithonia customer with her water damage.

Water heater leaked causing water damage in a neighbor's condo — Ever wonder what happens when a neighbor’s water heater fails?

Auto Owners Insurance residential customer in Atlanta, GA

This customer experienced water damage in his home after a water heater leaked in the unit above his and Auto Owners Insurance sent ServiceMaster of Gwinnett to help.

Bathroom with water damage from water heater leak in unit above — This customer’s bathroom and

Hallway with water damage after water heater leaked in unit above — hallway were caught in the crossfire of a leak from the unit above.

ServiceMaster set drying equipment during water damage mitigation in hallway — Professional drying prevents mold before it starts!

Damaged drywall and tile removed by ServiceMaster during water damage mitigation — We don't just dry what you see; we find what's hidden.

Hallway after ServiceMaster completed water damage mitigation — We helped this customer recover from a circumstance beyond his control.

Bedroom carpet before ServiceMaster move out carpet cleaning — Moving out?

Residential move out carpet cleaning in Bethlehem, GA

This customer needed her carpets cleaned before her move out inspection.

Bedroom carpet after ServiceMaster move out carpet cleaning — Don't leave your security deposit behind!

High traffic area with a stain in a bedroom before ServiceMaster move out carpet cleaning — Moving is expensive enough.

Ground in dirt and stain removed by ServiceMaster in high traffic area during move out carpet cleaning — Don't let stained carpets be the reason you lose your deposit.

2nd floor common area before ServiceMaster move out carpet cleaning — We specialize in making move-out day stress-free…

2nd floor common area after ServiceMaster move out carpet cleaning — by restoring those high-traffic areas and erasing the evidence of everyday life.

Bedroom carpet before ServiceMaster move out carpet cleaning — From the hallway to the bedrooms,

Bedroom carpet after ServiceMaster move out carpet cleaning — we've got you covered, like with this Bethlehem home.

Looking down staircase before ServiceMaster move out carpet cleaning — Moving this month?

Looking up staircase after ServiceMaster move out carpet cleaning — Give us a call!

A "wobbly" toilet that leaked causing water damage in the home — A 'wobbly' toilet is more than just an annoyance. It’s often a sign that the wax ring has failed...

State Farm Insurance residential customer in Lawrenceville, GA

This customer experienced water damage in her home after a wobbly toilet leaked and State Farm Insurance sent ServiceMaster of Gwinnett to help.

Carpet soaked with water from wobbly toilet leak — That loose seal allowed water to seep into the subfloor and eventually through to the hallway downstairs.

ServiceMaster removed saturated carpet and set drying equipment in hallway — Precision drying in progress. We don't just 'air it out'—we manage the environment to prevent mold.

Hallway floor after ServiceMaster water damage mitigation completed — Caught it too late? That’s what we’re here for.

ServiceMaster cleaning trucks in front of Bethlehem First UMC — Ever notice how a fresh environment changes the energy of a room? We had the honor of giving the carpet at Bethlehem First United Methodist Church a deep, professional revival.

Bethlehem First UMC carpet cleaning in Bethlehem, GA

ServiceMaster of Gwinnett was proud to be able to clean the carpets for this beautiful church to prepare for Easter services.

Sanctuary carpet after ServiceMaster annual deep cleaning — From the high-traffic aisles to the altar, we removed the dust and allergens to ensure the congregation had a pristine space to gather, reflect, and find peace on Easter Sunday.

Sanctuary carpet front view after ServiceMaster annual deep cleaning — A spotless sanctuary reflects the care and pride this community takes in their beautiful church.

Fellowship hall carpet before ServiceMaster carpet cleaning — Check out the transformation!

Fellowship hall after ServiceMaster carpet cleaning — Is your community space ready for a refresh?

Sanctuary after ServiceMaster carpet cleaning — Call us for a custom quote!

Space heater after it burned in a fire — A space heater fire is out in minutes...

Travelers Insurance residential customer in Lithonia, GA

This customer experienced fire and smoke damage in her home after a space heater fire and Travelers Insurance sent ServiceMaster 5 Points to help.

Garage after a space heater caught fire in it — but the fire and smoke damage stay.

Soot on family room ceiling after space heater fire — Soot travels through vents and settles everywhere.

Laundry floor before ServiceMaster removed smoke and soot residue from space heater fire — Before ServiceMaster fire & smoke damage restoration.

Laundry floor after ServiceMaster removed smoke and soot residue from a space heater fire — After ServiceMaster fire & smoke damage restoration.

Bedroom with smoke and soot residue damage from a space heater fire — It’s not just about the charred area.

Bedroom after ServiceMaster removed smoke and soot residue from a space heater fire — Smoke and soot are acidic and can permanently damage your walls, electronics, and upholstery if not treated immediately.

Bathroom door with soot damage after a space heater fire — We specialize in deep-level smoke odor and soot removal to save your property.

Bathroom door after ServiceMaster removed soot damage from a space heater fire — The ServiceMaster team are experts in soot mitigation and odor neutralization.

Vent with smoke and soot damage after a space heater fire — We restore more than just your walls…

Vent after ServiceMaster fire & smoke damage restoration for a space heater fire — we restore your peace of mind.

See more work performed by ServiceMaster of Gwinnett and ServiceMaster 5 Points:

Work Performed Posted 2025 4th Quarter

Work Performed Posted 2026 1st Quarter